Privacy Policy

1. Introduction

Welcome to Keyswag Lending. Your privacy is of utmost importance to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

• Name
• Email address
• Phone number
• Postal address

b. Financial Information

• Credit score
• Income details
• Loan application information
• Property details

c. Technical Data

• IP address
• Browser type
• Device information
• Usage data (e.g., pages visited, time spent on site)

d. Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our website to enhance user experience. For more details, please review our Cookie Policy.

3. How We Use Your Information

Keyswag Lending uses your information for the following purposes:

a. To Provide and Improve Our Services

• Processing loan applications and providing mortgage services
• Tailoring loan options based on your financial needs

b. Communication

• To send you updates, newsletters, and other information
• To respond to inquiries or requests for consultations

c. Compliance and Security

• To comply with legal obligations
• To protect against fraud or unauthorized transactions
• To maintain the security of our website and services

4. Sharing of Information

We may share your personal information under the following circumstances:

a. With Service Providers

We may share your information with third-party service providers who assist us with processing loan applications, underwriting, and other business operations.

b. For Legal Purposes

We may disclose your information when required to comply with legal obligations, including responding to subpoenas, court orders, or regulatory requests.

c. With Your Consent

We will share your information with third parties only if you have given us explicit consent to do so.

5. Data Retention

Keyswag Lending retains personal information for as long as necessary to provide our services or comply with legal obligations. After that, we will securely delete or anonymize your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You may have the following rights concerning your personal information, subject to applicable laws:

a. Right to Access

You have the right to request access to the personal information we hold about you.

b. Right to Rectification

You may request corrections to any inaccurate or incomplete personal information.

c. Right to Deletion

You can request that we delete your personal information, subject to legal and contractual obligations.

d. Right to Withdraw Consent

Where consent is the basis for processing your information, you have the right to withdraw it at any time.

e. Right to Data Portability

You may request that we provide your data in a structured, commonly used, and machine-readable format.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can control or delete cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

Keyswag Lending reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting an updated version on our website with the "Effective Date" noted at the top. Your continued use of our services after the changes take effect will constitute your acknowledgment and acceptance of the updated policy.

12. How to Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Keyswag Lending
Email: loans@keyswaglending.com
Phone: (925) 989-9386